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Service extended hours Bloods available

Evening and weekend appointments now available

We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.

You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.  

Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.

If you would like to find out more please go to www.openlater.co.uk

Phlebotomy Service Update

As previously advised,  the phlebotomy service at Sainsbury, Coldhams Lane was suspended from 10th December 2018.  This service is unlikely to resume at the current time.  Patients can access the Phlebotomy Service at Firs House or Addenbrookes Hospital and a Phlebotomy Service is now being offered as part of the Extended Access service.  Please see updated banner above.


Changes to Patient Online Access

A new version of the Patient Access service was launched on the 30 May 2018.  There have been some reports of patients having some problems when they first try to log in. Most issues are around the user ID, previously saved passwords and shared email addresses. For security reasons these need to be entered when logging in to the website for the first time and an individual email address is needed.

Please note that the patient access website is third party software and changes or updates are run by an NHS contracted IT provider.  We understand the frustrations that come with any changes but the staff at the surgery will do their best to help you get set up and to resolve any problems you may have.  All issues that patients share with the surgery will be fed back to the IT provider. 


At our CQC inspection in 2015 the practice was rated as OUTSTANDING. Only 3% of practices in the country have been given the same rating. 

To view our report please click here for the link


For emergencies, please call 999

For other medical matters when the surgery is closed please call 111

 Saturday morning clinics and early morning appointments are available for our extended hours surgeries.

Extended Hours Surgery

Morning appointments will be available on: 

 

Saturday 27th April 2019

Saturday 18th May 2019

Saturday 1st June 2019

Saturday 8th June 2019       

There will also be early appointments available on some Wednesday and Friday mornings.

 

Repeat Prescriptions

Please order repeat prescriptions by using patient online system or drop/post a request into the surgery. 

NHS Health Check appointments are currently available on some Saturdays.  Some Thursday afternoon appointments are also available.  Call us to check if you are eligible and get your free Health Check booked.

 

Over the Counter Medication

Firs House Information Booklet

(Site updated 23/04/2019)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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