Your comments and suggestions are important to us, please click on the link above and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please either complete this form and the practice manager will deal with your concerns appropriately. Alternatively, if you have difficulty completing the form please e-mail cpicb.complaints.firshouse@nhs.net

With consent we can send appointment reminders, information, invitations and direct appointment booking links 

Online access to records form. 

Printable version opens in another window.

Submit your blood pressure reading direct to the surgery.

Please submit 6 weeks before planned travel